Response times to support cases vary on urgency, availability, and C3 business hours. See the C3 Support Policy for more information.

  • Enter the preferred method of contact for a response by entering your phone number or email address.
  • Provide a detailed description of your issue. Include all serial numbers for machines related to the issue. The more detail you provide the better chance of first-time resolution.
  • Upload appropriate video or photographs of the issue.
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