Every one of our customers receives manuals, both operators and maintenance. But sometimes those aren’t enough to get the job done. At C3 we have a dedicated customer service department ready assist with spare parts, training questions or even scheduled routine maintenance.

In most cases our service can be provided remotely, as are equipment is VPN ready.

Service

What are you looking for? We can help:

  • Spare parts
  • Upgrades
  • Consumables – Poly & Stretch film
  • Scheduled maintenance
  • Unforeseen maintenance
  • Recipe development

Training

We like to say, “train the trainer.” But what do you do when people move around the company? We can assist you with a variety of training needs:

  • Further equipment training
  • Changes to product mix
  • New staff
  • New promotions or responsibilities

 

 

C3 Field Services: Get the most out of your C3 equipment.

Plan

  • Spare parts planning to optimize your budget
  • Defining common spare parts across machines
  • Develop a preventative maintenance plan

Train

  • Maintenance materials and schedule
  • HMI Interaction and Navigation training
  • Recipe development
  • New product training

Maintain

  • Unforeseen maintenance resolution
  • Preventative maintenance
  • Inspection for wear-and-tear on equipment

Troubleshoot

  • New product testing and assistance
  • Product recipe development
  • Machine performance: Rates, cycle times, material waste, etc.

Tell us what you’re looking for and a representative will contact you.

Contact Us