Support When You Need It

Our Team Rallies Behind Helping Customers Make The Most Of Their Machinery In The Field

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C³'s Support Team Has Your Back

Our C³ Support Team of dedicated customer service reps, service technicians, and engineers are here to help you get the resolutions you need, when you need them, as to not interrupt your operation. We offer installation and startup support, ongoing maintenance, onsite training, VPN remote support, parts and consumables purchasing, and support help content with every machine installed.

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Our Support Team Offers

Installation & Training

Installation & Training

C³ technicians are onsite for every installation. They make sure you’re up and running before they leave.

Emergency Services

Emergency Services

We’re here 24/7 to support your equipment when you need it most.

Remote Support

Remote Support

Our machinery is accessible via VPN for remote support.

Preventative Maintenance

Preventative Maintenance

Catch problems before they become an issue by scheduling preventative maintenance with C³.

Spare Parts Purchases

Spare Parts Purchases

Recommended spare parts and emergency parts orders are all handled through C³’s Support Team.

Machine Upgrades

Machine Upgrades

Get the most of your machinery with add on components, software upgrades, and new machine adds to your line.

Consumables Purchases

Consumables Purchases

Keep production running with consumable products like film, sleeves, scrim, and glue.

C³ Community

C³ Community

Log in to our C³ Community portal to access your case history, case resolutions, and up-to-date help content.

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Who's On The Other Line

Our top priority is servicing customers as fast as possible with the right solutions when they need our support.
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TEAM

How Can We Help You?

Parts

Everything You Need to Keep Your Machine Running

C³'s Support team will help you get the spare and replacement parts you need for any of our machines.

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Maintenance

Keep Your Machine Running At Top Performance

Preventative maintenance and daily support to keep your machines running smoothly without issue.

Service Details

Installation

You're In Good Hands

Smooth installs start with a knowledgable crew and effective training. See how we tackle machine installations.

Service Details

Film

Polyethylene and Stretch Film Options For Your C³ Packaging Machines

We've extensively researched and now offer the best films available on the market for your packaging machinery.

Service Details

C³ Partnership Program

Use Film Purchases To Reinvest In Your C³ Machines

By choosing C³ as your film supplier you can earn credits for parts, services, and support.

Program Details