Contact Your C³ Support Team

Submit your case to alert our team that you need help. Our team typically responds within 1 hour (depending on time and current case load).

  • Look for your six-digit code starting with a 1 or 2 (ex. 210191) on the machine panel.
  • Enter the preferred method of contact for a response by entering your phone number or email address.
  • Provide a detailed description of your issue. Include all serial numbers for machines related to the issue. The more detail you provide the better chance of first-time resolution.
  • Upload appropriate video or photographs of the issue.
    Drop files here or
    Accepted file types: jpg, png, pdf, mov, Max. file size: 50 MB.
    • This field is for validation purposes and should be left unchanged.